Your on77 Questions, Answered

on77 requires a clear photo of your National Identity Card (CNIC) — both front and back — plus a selfie taken at the time of submission. All documents must be valid and unexpired. Verification typically completes within 24 hours on business days.

On the on77 Login page, click Forgot Password and enter the mobile number linked to your account. You will receive a one-time SMS code. Enter that code, set a new password, and you are in. If you no longer have access to that mobile number, contact our support team at [email protected] (plain text — not a link).

No. on77's Terms & Conditions strictly allow one account per person. Duplicate accounts are flagged by our system and may result in the suspension of all related accounts and forfeiture of any bonus balances. If you believe a duplicate was created in error, contact support immediately.

You can request permanent account closure by contacting on77 support at [email protected] (plain text — not a link). Any remaining real-money balance will be returned to your registered payment method within 5 business days. Note that account closure is irreversible — a new registration would require fresh KYC verification.

JazzCash withdrawals from on77 are typically processed within 1 to 3 hours during business hours (9am–10pm PKT). Withdrawals submitted outside these hours are queued and processed the following morning. KYC must be complete before any withdrawal is approved.

The minimum withdrawal amount on on77 is 1,000 PKR for Easypaisa and JazzCash, and 2,000 PKR for bank transfers (HBL, UBL, MCB Bank, Bank Alfalah, Meezan Bank). There is no processing fee charged by on77 on withdrawals — your bank or wallet provider may apply their own charges.

Yes. on77 supports Raast instant bank transfers and SadaPay deposits. Both methods are near-instant with zero transfer fees. Select your preferred method from the Deposit menu, follow the on-screen instructions, and funds are credited within seconds in most cases.

on77 does not charge any fees on deposits made via Easypaisa, JazzCash, SadaPay, or Raast. Bank transfers (HBL, UBL, MCB, Bank Alfalah, Meezan Bank) are also fee-free on the on77 side. Your bank may apply inter-bank transfer charges depending on your account type.

on77's Cockfighting section streams live matches from licensed arenas. You place bets on the outcome before or during a match. Simply pick your side, enter your stake in PKR, confirm, and watch the result live. Winnings are credited to your on77 wallet immediately after the match result is confirmed.

Yes. on77's Test Cricket section covers HBL Pakistan Super League fixtures alongside international Test matches and one-day games. You can bet on match outcomes, top batsman, and other markets in PKR. Markets open ahead of the scheduled start time and settle once official results are confirmed.

All casino games on on77 — including slots, Sic Bo, and live dealer tables — use independently certified random number generators (RNGs). Live dealer games are streamed in real time with no pre-determination. Return-to-player (RTP) percentages are published within each game's information panel.

Absolutely. on77 is fully optimised for mobile browsers on both Android and iOS. No separate app download is needed — simply open on77.bid in your mobile browser, log in, and all games including slots, live casino, Cockfighting, and cricket betting work seamlessly on your phone screen.

Wagering requirements specify how many times you must play through bonus funds before they can be withdrawn as real money. For example, a 20x wagering requirement on a 1,000 PKR bonus means you need to place 20,000 PKR in total bets using that bonus before withdrawal is unlocked. Full terms are listed on on77's promotions page.

Yes. on77 rewards regular players through a tiered loyalty programme. As you accumulate points through real-money gameplay, you progress through tiers that unlock higher cashback rates, faster withdrawal processing, dedicated account managers, and exclusive PKR bonus offers. Details are available in your account dashboard.

Yes. Each on77 bonus carries an expiry period — typically 7 to 30 days from the date it is credited — within which the wagering requirement must be met. Any unmet bonus balance and associated winnings are removed from your account when the offer expires. Always check the specific terms on the promotions page before claiming.

Go to Account Settings and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit cap in PKR. Reducing a limit takes effect immediately. Increasing a limit has a mandatory 48-hour cooling-off period, giving you time to reconsider before the higher limit activates.

Navigate to Account Settings → Responsible Gaming → Self-Exclusion. Options include 24-hour breaks, 7-day cool-offs, 30-day exclusions, and permanent closure. Alternatively, email [email protected] (plain text — not a link) and request immediate exclusion — our team will action it within 30 minutes, no questions asked.

on77's dedicated Responsible Gaming page covers self-exclusion tools, deposit limits, session reminders, and signposting to local support resources including the Umang helpline in Pakistan. If you are concerned about your or someone else's gambling behaviour, please visit that page or contact our support team directly — we are here to help, not judge.

on77 uses AES-256 encryption for all data at rest and TLS 1.3 for all data in transit. Financial transactions via Easypaisa, JazzCash, and SadaPay are processed through tokenised payment gateways — on77 never stores raw payment credentials. Full details are available in on77's Privacy Policy.